Returns, Exchanges, Refunds
We gladly accept returns of unopened / unused merchandise within 30 days after you've received your item(s). After we receive your returned shipment of the item(s) and original packaging in new condition we'll promptly refund your original payment method. The amount credited will be the original amount for the item(s) returned plus sales tax, if any. The shipping charge in either direction is non-refundable (though most orders have free* one-way shipping).
We encourage you to contact us with any questions or concerns before returning an item; we may be able to resolve an issue and save you the inconvenience of making the return. Please indicate your order number on any correspondence.
Ship returns to
ATTN: Your order number
Ballerina Gifts, LLC
321 Walnut Street
Newton, MA 02460-1927
* Free standard shipping to the lower 48 US states, Washington D. C., and APO/FPO/DPO addresses. Expedited shipping is available for an extra fee. Postal box destinations are okay.